Consumer guidance
The words "guarantee" and "warranty" are often used interchangeably - and in the new purchase law also appears a so-called "presumption rule" similar to the guarantee. Here is what the concepts cover:

Warranty: For up to 2 years, according to the Danish Sale of Goods Act, the consumer can complain to the dealer if the item breaks. In the old purchase law, consumers had only 1 year warranty. If the item had a defect when it was sold, you have the right to have the item exchanged for a new one or have the fault repaired.

Warranty is a service that is in addition to the Danish Sale of Goods Act. As a rule, it is a promise where the one who gives the guarantee vouches for the product to last so and for so long. If a store gives a one-year warranty, it means that the store must prove that a defect is not due to a defect in the item to avoid repairing/exchange it.

Presumption rule: In the new Sale of Goods Act, a so-called "presumption rule" has been introduced. This means that if the consumer discovers a defect in a product within the first six months after the purchase, it is presumed that the defect was also present at the time of purchase. This should make it easier to exchange the product if defects are detected within the first six months. Whether exchange can be made, however, depends on how expensive the product has been, how big the fault is and how quickly it can be repaired.